Refund & Return Policies of JRM Solutions
1. Return Period We offer a 15-day return policy. You have 15 days after receiving your item to request a return. If 15 days have passed since delivery, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it: unused, with tags, and in its original packaging.
3. Shipping Costs
You (the customer) will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
4. How to Start a Return To start a return, you can contact us at sales@jrmsolutions.net or call our support number. If your return is accepted, we will send you instructions on how and where to send your package.
5. Refunds Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.